Guides & Tutorials

How to Use trafti

Complete step-by-step guides for shop owners (Merchant App) and customers (Customer App).

Merchant App Guide

For barbershop & salon owners managing their shop with trafti.

1
Download & Create an Account
Download the Merchant App from the App Store or Play Store, then sign up with your business phone number and email.
2
Choose a Subscription Plan
Pick the Free, Growth, or Pro plan that fits your shop. You can upgrade anytime.
3
Set Up Your Shop Profile
Add your shop name, address, operating hours, and photos so your shop stands out in the Customer App.
4
Add Services & Prices
Enter your list of services such as haircuts or shaves, along with their prices and estimated duration.
5
Add Staff & Commissions
Register your artists or staff, set their work schedules, and define each person's commission scheme.
6
Enable Online Booking
Turn on online booking so customers can reserve directly from the Customer App 24/7.
7
Manage Transactions with POS
Record daily transactions, accept cash or QRIS payments, and print receipts with ease.
8
Track Your Reports
Monitor revenue, top services, and staff performance in real-time from your dashboard.

For customers who want to book their favorite barbershop & salon.

1
Download the Customer App
Download the trafti Customer app for free from the App Store or Play Store.
2
Create an Account
Sign up quickly using your phone number or Google account.
3
Find a Barbershop
Discover nearby barbershops & salons or search directly for your favorite shop.
4
Choose Service & Schedule
Select a service, artist, date, and available time slot that works for you.
5
Confirm Your Booking
Review your order details and confirm. You'll receive a reminder notification.
6
Show Up & Pay
Arrive on schedule, enjoy the service, and pay through the app or on-site.
7
Earn Points & Leave a Review
Collect loyalty points on every visit and leave a review for your favorite barbershop.

Our support team is ready to help if you have any questions or run into issues.