Privacy Policy

Last updated: 23 Mei 2026

1. Data We Collect

We collect data you provide directly (name, email, phone number, business data), platform usage data, and technical data such as IP address and device type.

2. Purpose of Data Collection

Data we collect is used to: provide and improve services, send important communications, internal analytics, and legal compliance.

3. Sharing Data with Third Parties

We do not sell your personal data. We may share data with trusted service providers (payment gateway, hosting, analytics) that help our operations.

4. Cookies & Tracking

We use necessary cookies for platform functionality (session, security) and optional cookies for analytics (Google Analytics 4) and marketing (Meta Pixel). You can manage cookie preferences through the cookie banner on this site.

5. User Rights

In accordance with Law No. 27 of 2022 on Personal Data Protection (UU PDP), you have the right to access, correct, delete personal data, and withdraw consent for data processing.

6. DPO Contact

For privacy inquiries or to exercise your rights, contact our Data Protection Officer at: privacy@trafti.id

7. Data Retention

Form data (contact, demo request) is stored on Indonesian servers with a maximum retention of 24 months. Business transaction data is stored in accordance with applicable legal requirements.

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